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Manage flights booked via TUI and check-in for TUI fly!

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Departure airport

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Have you booked a flight with an airline other than TUI fly?
On selected flights with Smartlynx Airlines, Enter Air, Aegen Airlines, European Air Charter, Freebird Europe, Alba Star, SkyUp MT you can log in with your booking number and name and make seat reservations or add baggage.
Depending on which airline you are flying with, different conditions apply for web check-in, web check-in times and costs for check-in at the airport counter. For selected airlines, you can find detailed information here or on the website of the respective airline.

Check in free of charge

Select seats

Add baggage

Exclusive meals

Save time at the airport

General information

Use our web check-in for flights with TUI fly (X3) as early as 14 days before departure and start your holiday with less stress.

The desired seat can be selected at any time for a fee. With this, web check-in is already possible 14 days before departure
Without seat reservation, seats will be allocated 48 hours before departure
Web check-in is available free of charge to all travellers no later than 48 hours to 5 hours before departure
Reduced waiting times at the airport
Passengers with carry-on baggage can go directly to security
The boarding pass is always at hand in digital form and can be printed out in advance
No extra costs when checking in at the airport - depending on the booked rate (see chapter "At the airport")

Further information about web check-in can be found here: Web Check-in Info

Can't check in? Please contact our service center

Baggage Drop Off

The check-in counters open at least 2 hours before the scheduled departure.

Passengers with baggage drop off their luggage at the check-in counter
Passengers with hand luggage can go directly to the security check.
We kindly ask you to hand in your luggage in time. The check-in counters close 60 minutes before departure.

Important safety information regarding packing lithium batteries. All powerbanks, external battery packs, loose or spare batteries including laptop batteries and e-cigarettes must be packed in your hand luggage and not your suitcase. These items must travel with you in the cabin and not in the hold.

Click here for a full list of prohibited items that cannot be carried in your luggage on your flight.

At the airport

Check-in counters open no later than 2 hours before scheduled departure. We recommend that you arrive at the airport with sufficient time.

TUI fly charges a fee of €25 per person (from 2 years) for check-in at the airport counter. Passengers who have already checked in online can hand in their baggage at the counter free of charge

Check-in at the counter is free of charge for the following persons:

Passengers who have booked the Perfect fare
Passengers who have booked TUI Deutschland, X-TUI, airtours and ROBINSON
Groups of more than 9 persons per booking
Passengers with wheelchairs
Passengers with supportive care
Unaccompanied children
Passengers with registered animals

For the following person, check-in at the airport desk is chargeable:

Travelers who have booked a pure fare
Travelers who have booked a ltur package trip
Travelers who have booked with another tour operator, please inquire there whether check-in at the airport is chargeable